This was the date that I restored all my photos from a backup after the Apple support rep suggested that I log out of the iCloud, delete the app, delete all my photos and reinstall the iCloud app, restore my photos and then log into the iCloud again. The iCloud app on the PC says it was updated Jan 26, 2022. Two issues, some old photos don’t upload from PC to iCloud and new photos don’t download to PC from iCloud. New photos taken with my iPhone go to the iCloud from my phone but they never get synced to my Windows 10 laptop. Most of the photos uploaded to the iCloud just fine, but lots of them say “Excluded (not synced)” when I put the cursor on the file name.
I have about 80,000 photos on my computer and decided to use the iCloud to facilitate sharing the photos with our family who use Apple devices. I have spent hours on the phone with Apple help and haven’t solved the problem. Q: I am having trouble syncing my Windows 10 HP laptop with iCloud photos.